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LastRetry vs Churnkey

Churnkey is a retention suite (cancel flows plus payment recovery) priced by your churned revenue. LastRetry focuses on failed payments and charges only on recoveries.

LastRetryChurnkey
Pricing model10% of recovered revenue up to $50K MRR, 7% to $250K, 5% to $500K. Nothing if nothing is recovered.Fixed fee set by your average monthly churned revenue, fixed for 12 months. Starter $250/mo and Core $500–1,300/mo, billed yearly. "Never a take rate."
ContractNone. No subscription, setup fee or minimum.Month-to-month available; annual billing is discounted but not required.
TrialFree to connect; you only pay on recoveries.14-day trial, no credit card required (Starter and Core).
Billing platformsStripeStripe, Chargebee, Maxio, Paddle and Braintree, plus a custom integration framework.
RetriesPlanned per decline reason: payday timing for insufficient funds, back-off for soft declines, no retries for expired, lost or stolen cards."Precision Retries" timed by machine learning; attempts grouped by hard vs soft decline, with hard declines handled by campaigns.
EmailsSent in your name, written per decline reason; A/B tests against your own copy; AI drafts you approve.Dunning campaigns from your verified domain, segmented and localized; A/B testing on Core.
SMSOptional for high-value customers, with a card update link. $0.10 per text.Yes, with local numbers and a pre-signed link to a mobile checkout. Price not published.
Card update pageStripe-hosted card page; the new card becomes the default and the invoice is charged at once.White-labelled forms on your domain.
In-app noticesBanner script for customers with an open case (customer id signed on your server).A "Failed Payment Wall" that blocks features and collects the card inline.
Cancel flowsNot included. LastRetry handles failed payments only.Yes, included from Starter.

Churnkey details are from their public pages, checked October 3, 2026. Prices and features change; see the sources below.

What the pricing difference means

Churnkey's published Starter price, billed yearly is $250 a month. At LastRetry's 10% rate, our fee reaches that amount in a month where we recover $2,500. Below that, LastRetry costs less; in a month we recover nothing, it costs nothing. Above it, a flat fee can be cheaper, and our rate drops to 7% and 5% as your MRR grows.

When Churnkey is the better choice

  • You want cancel flows, offers and payment recovery in one suite.
  • You bill through Chargebee, Maxio, Paddle or Braintree as well as Stripe.
  • You prefer a fixed yearly price and want features like an in-app payment wall.

When LastRetry is the better choice

  • You only need failed payment recovery, on Stripe.
  • You'd rather pay a share of recovered revenue than a fixed fee set in advance.
  • You're early and want $0 cost until something is recovered.

See how LastRetry works, the pricing details, or how we treat each decline code.

Sources

See what failed payments are costing you.

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