Stripe App

Install the LastRetry Stripe App

Installing the app connects your Stripe account to LastRetry. LastRetry then works on failed subscription renewals, and a customer's recovery status shows on their page in your Stripe Dashboard.

Install on Stripe

Trying it out first? Install in test mode: nothing is charged and nothing is billed.

How installing works

  1. Choose Install on Stripe. If you aren't signed in, create your LastRetry account or sign in to the one you have.
  2. Stripe then asks which account to install on and shows what the app can access. Accept, and you come back to LastRetry with the app as your connection.
  3. LastRetry imports past-due invoices from the last 30 days and starts on new failed renewals. Open Set up to turn off Stripe's own retries, so the same card isn't tried twice.

What the app can access

Read access to invoices, customers, subscriptions, charges and disputes, to see which payments failed and why. Write access to retry an open invoice, to open a card update page for a customer, and to save their new card as the default. The app never changes your prices, products or payouts.

Uninstalling

Remove the app in your Stripe Dashboard under Settings, Installed apps. LastRetry is disconnected and stops retrying and emailing. Fees are only ever a share of revenue LastRetry recovered, see pricing.